Contact
Talk to a person.
Write to the team that can help. We aim to respond within two (2) business days, excluding Hong Kong public holidays.
Starpay will never ask for your recovery phrase, private keys or card PIN. Not by email, chat, phone or social media. Anyone who asks is trying to steal from you.
Support
Help with the app, the card, loads and payments.
Privacy
Data requests and questions about our Privacy Policy.
Compliance
Identity verification questions.
Legal
Legal notices and questions about our terms.
Registered office
Starpay Digital Limited, Level 15-16, Nexxus Building, 41 Connaught Road Central, Hong Kong. Registered in Hong Kong, company number 81414628.